About PTron Company: PTron is an Indian brand that manufactures high-quality gadgets, and mobile audio devices and accessories were launched in 2014 by Ameen Khwaja. The company is working consistently to bring to customers the latest and premium products for mobile phones like Wireless Bluetooth Speaker, Earphone Metal Bass Headphone for all smartphones, Smart Watches, Power Bank, Charger, earbuds, etc.
Check out nearest Ptron service center, customer care number, helpline, toll-free no, email, support helpline numbers details for ptron bassbuds, earphones, headphones, bluetooth headset, boom 2, bassbuds urban, boom 2 4d earphone, bassbuds pro, bluetooth speaker, tango, bluetooth smartwatch, tronitex, power banks etc.
Ptron service center, Customer care Number, Helpline Number
Customer Support E-Mail:[email protected]
Registered Office
Palred Retail Private Limited.
Plot No. 2, 8-2-703/2/B Road Number 12,
Banjara Hills Hyderabad, Telangana – 500034.
Phone Number:040 – 67138888
Ptron Customer care Number, Helpline No
Ptron Customer care Number: 040 – 67138888
Ptron Helpline Number / Troll-free No.: No Toll-Free number provided
Web Site:ptron.in
pTron’s authorized online sellers are Appario Retail Pvt. Ltd.(Amazon.in), Palred Retail Pvt. Ltd. (Flipkart.com, pTron.in, LatestOne.com, Snapdeal.com)
Ptron service center Repair charge & Service Warranty Period
All PTron products are covered by the warranty from the manufacturer and if your product does not work the way we promised, we will make it right.
Your pTron device & associated accessories come with a warranty, the duration of which is mentioned below:-
| Sale Price | Main Device | Accessories |
|---|---|---|
| Up to INR 500 | 6 months from the date of purchase | No Warranty |
| Above INR 501 | 12 months from the date of purchase | No Warranty |
What is not covered under warranty on Ptron products?
1. Products purchased from unauthorized online & re-sellers.
2. Products damaged from improper handling and usage, Accidental damage/Intentional physical damage
3. Lost or stolen products
4. Non-quality-related issue
5. Free products
6. Acts of nature, Commercial use
7. Damage or inoperability caused by repair work performed by the customer or any unauthorized service center.
What is covered under warranty?
1. Manufacturing defects in materials and workmanship of the product. This warranty applies when the product is used under normal conditions and the purpose for which the product was designed.
2. This limited warranty is only valid in India, and the product is not eligible for any international warranty service. To the fullest extent permitted by law, warranty service may only be performed by pTron or pTron authorized service centers.
3. pTron may conduct diagnostic tests on customers‘ products to identify the causes of failures/defects.
4. pTron will replace a product that has been certified as defective or damaged beyond repair by our Quality Check team, only ONCE during the warranty period.
5. pTron will determine whether a product is “Out of Warranty” at the company’s discretion according to the standards listed below. Repair of “Out of Warranty” products shall be separately quoted by pTron service center and respective service shall be provided upon service fee payment.
Expired warranty
Warranty does not cover natural wear & tear, usage under extreme conditions, damage due to improper care (accident, misuse, or negligence), and damage caused by acts of God such as floods, fires, or earthquakes.
If any damage occurs in/on the outer surface of the product, including but not limited to cracks, dents, or scratches on the exterior cases, screens, camera lenses, buttons, and other attachments.
pTron social media:
Instagram https://www.instagram.com/ptronindia/
Twitter https://twitter.com/PtronGlobal
YouTube http://www.youtube.com/c/PTronGlobal
